Is talking on the phone better than texting?
Today you’re going to learn when it’s good to use the phone and when it’s better to send a text instead.
—– Lesson of the Day —–
Is Talking On Phone Better than Texting?
Generally the answer is “the phone is always better” than text but there are important exceptions.
Why Phone is Almost Always Better
Effective prospecting is about reading your prospect.
That’s why most traditional businesses all like to meet in person.
The more you can use your 5 senses the better
because you get to see if your prospect is paying attention, really interested or have hidden objections.
This is ESPECIALLY important when you close your prosepct.
Here is an example:
If someone just texts back “I don’t have the money”,
You don’t know if that person is sincerely tight on funds or just using that as an excuse.
But if you meet the person face to face and see that the person is sad and disappointed when she says “I don’t have the money”,
that person is probably more sincere than someone that just says “I don’t have money” quickly and looks away.
You can also read the body language of a person or the sound of their voice.
Face to face is always best and second best would be a face to face Zoom.
The more you can see the person and read their facial gestures, body language, tone of voice, etc., the better.
You should always get the person on a face to face zoom during a closing call.
Now, let’s talk about the exceptions especially during the initial reach out.
Use What’s Best For Your Prospect
A good rule to remember is that always do what’s best for your prospect.
Here’s an example,
If your prospect is older and not used to zoom, then a phone call would be better than a video zoom or call.
Never let the prospect feel that they won’t be able to do the business.
Use a Text Instead of Phone During Initial Reach Out
Someone who doesn’t know what you have to offer may be reluctant to take the time to get on the phone.
They may also be busy and don’t want to get distracted.
So sending a text message is usually better on the initial reach out.
Afterwards, you can send them a video and if they’re still interested,
then you get them on a face to face zoom or phone.
Audio / Video Messages
Sending Audio and Video messages are also a good way if the prospect can’t get on the phone.
It adds the personal touch when someone gets to see you and hear from you.
Remember that people buy from those they know, like and trust and audio and video messages allows you to connect with your prospect better.
Use the Phone for LinkedIn Prospects
LinkedIn is used for business/ work and people are used to getting on the phone to talk business.
Unlike other social media platforms, people don’t use LinkedIn to message back and forth.
When you reach out to people on LinkedIn,
it’s important to get them on the phone immediately before you send them a presentation.
You can watch this video for additional tips on LinkedIn prospecting.
Remember the more you can read a prospect, the better.
—– Consistency Pep Talk —–
Integrity Always Wins
Integrity is doing something that you say you’ll do.
You have to have integrity with others
and more importantly
➡️ you have to have integrity with YOURSELF‼️
If you’re telling everyone that your business is so good
are you showing up everyday like the way you’re supposed to?!
Make sure you do what you should do because
➡️ People of integrity expect to be believed and when they’re not they let time prove them right
Integrity always wins
—– Toolbox —–
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